FAQs
Questions, answered.
How do I take care of my jewelry?
Avoid direct contact with perfumes, lotions, oils and harsh chemicals. Remove before showering, swimming, exercising or sleeping, and store somewhere dry.
Where do you ship?
We currently ship across Pakistan.
How long does shipping take?
Orders are usually delivered within 3–5 working days, depending on your location.
Can I change or cancel my order?
Contact us as soon as possible. Once an order has been dispatched, changes or cancellations may no longer be possible.
What is the return policy?
We do not accept returns or exchanges. If there is an issue with your order, contact us at ladyelanza@gmail.com and we'll do our best to make it right.